Frequently Asked Questions

Call 9-1-1 for all medical emergencies, fires, or emergencies. Call 9-1-1 to report a crime in progress that you are aware, if you observe a crime happening, a crime is committed against you, or you just witnessed a crime.

Unless you have an emergency that requires assistance, please do not call 9-1-1 or the non-emergency number to inquire about the sirens. If you hear the sirens, then seek proper shelter and listen to your television or radio for updates. If you have any weather related questions call the National Weather Service from 8 a.m. to 8 p.m. at 815-834-1435 or visit

Unless you have an emergency that requires assistance, please do not call 9-1-1 or the non-emergency number to inquire why the siren has been activated. If you should hear the siren, take shelter in a building or vehicle. When you hear 3 short horn blasts, it is safe to return to the outdoors.