Citizen Request Tracker®

Use Citizen Request Tracker® to report your concerns.

If this is an emergency, please call 911. For other urgent matters, contact the Police Department’s non-emergency line at 847.945.8636 as staff may require a minimum of 24 hours to respond to this online request.

Administration 1 Forms

General Government Information/Concern

Animal Control 3 Forms

Beehive Removal

Dead Animal Pick-Up

Wildlife Problem

Cable, Electricity and Telecommunication Services 4 Forms

Government Access Channel

Service Complaint (AT&T, Comcast, ComEd)

Service Outage (AT&T, Comcast, ComEd)

Wire Down

Community Development (Building, Zoning, Permits, Inspections) 8 Forms

Abandoned Vehicle

Broken Fence

Construction Violation

Illegal Signage

Permit Violation

Private Contractor Issue

Rubbish in Yard

Tall Grass

Finance (Utilities and Billing) 2 Forms

Vehicle Sticker Inquiry

Water Bill Inquiry

Forestry 4 Forms

Arborist Review

Dead Parkway Tree

Parkway Tree Concern

Parkway Tree Needs Trimming

Police Requests 3 Forms

Illegally Parked Vehicle

Non-Emergency Police Inquiry

Traffic Sign Request

Refuse & Recycling 4 Forms

Broken Container(s)

Missed Garbage Pick Up

Missed Recycling Pick Up

Missed Yard Waste Pick Up

Senior Taxi Program 2 Forms

Senior Taxi Program Rules and Regulations

Senior Taxi Program Service Complaint

Sewer Maintenance 3 Forms

Missing Manhole Cover

Sewer Backup

Sink Hole

Snow & Ice Control 4 Forms

Mailbox Damaged

Parkway Damaged

Plowing Needed

Salting Needed

Solicitation 2 Forms

Solicitor Complaint

Solicitor Rules and Regulations

Stormwater Drainage Concerns 2 Forms

Stormwater Street Flooding

Stormwater Yard Flooding

Street Maintenance 9 Forms

Curb Missing/Damaged

Damaged Sidewalk

Flooded Roadway

Missing/Damaged Sign

Remove Debris

Report a Pothole

Sight Line Issues/Overgrown Foliage

Street Cleaning Needed

Streetlight Out

Wastewater Treatment 2 Forms

Odor Complaint

Request Tour

Water Distribution System 5 Forms

B-Box Repair

Broken Hydrant

Broken Water Main

Water Pressure Concern

Water Quality Concern

Citizen Request Tracker®

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