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ComEd will continue to be responsible for the delivery of service to you, power outages and all emergencies, regardless of your electric supplier. Residential customers should contact ComEd at (800) 334-7661 for assistance with meter readings, outages, voltage or other delivery-related concerns.
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Since 2009, Illinois state law allows municipalities to arrange for the provision of electricity to residential and small commercial retail customers by alternative electric suppliers (i.e. suppliers other than ComEd). This process is known as electricity load aggregation. Electricity is still delivered by ComEd, which remains responsible for customer service, such as billing and outage response.
Deerfield approved an electricity aggregation program by referendum in March 2012. The Village joined with other municipalities in the North Shore Electricity Aggregation Consortium to operate the program from 2012 through 2017 and provide lower electricity rates to residents. In 2017, the Village paused its aggregation program when it could no longer guarantee residents would save money compared to ComEd’s default rate. Aggregation did not become economical again until recently, and mc2 was selected by the Consortium in early 2021 through a competitive bidding process open to all Illinois electricity suppliers.
mc² guarantees that eligible customers participating in the program will pay the exact same rate as the ComEd default rate, which fluctuates monthly. More information about the ComEd default rate is available here.
No. There are no enrollment or switching fees.
No. There is no termination fee; you are only obligated to pay for services rendered under the contract until your service is terminated. You may cancel at any time by calling mc2 at (855) 697-0286, Monday through Friday, 8 a.m. to 5 p.m.
No. You will continue to receive a single bill from ComEd each month. “MC Squared Energy Services” will be designated as your supplier in the “Supply” section of your ComEd bill. ComEd will continue to bill you for distribution services and taxes. Payments should still be sent to ComEd at the address provided and how you pay your bill will not change. There is no impact to ComEd services such as Budget Billing, Peak Time Savings and/or financial assistance.
If the Village of Deerfield decides to end the program at the end of the contract term (in three years), all accounts served by mc2 will be returned to ComEd service or the Village may select a different supplier to administer the program.